Terms

Privacy Policy

At Saktya Jewels, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website saktya.com or make a purchase from us. Please read this policy carefully. If you do not agree with its terms, please do not use our site.

1. Information We Collect

We may collect the following types of information when you interact with our website:

Personal identification information: name, email address, phone number, delivery address.
Order information: products purchased, order value, payment method (we do not store card details).
Device and usage data: IP address, browser type, pages visited, time spent on pages.
Communications: messages sent to us via email, WhatsApp, or our contact form.

2. How We Use Your Information

To process and fulfil your orders.
To send you order confirmations, shipping updates, and delivery notifications.
To respond to your enquiries and provide customer support.
To send you marketing communications if you have opted in (you may opt out at any time).
To improve our website, products, and services.
To comply with legal and regulatory obligations.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We share your information with:

Logistics and courier partners to fulfil your delivery.
Payment gateway providers to process transactions securely.
Technology service providers who help us operate our website.

All third parties are required to keep your information confidential and use it only for the purpose for which it was shared.

4. Data Security

We take reasonable precautions to protect your personal information from unauthorised access, use, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device. You may disable cookies through your browser settings, though this may affect certain features of our website.

6. Your Rights

You have the right to:

Access the personal information we hold about you.
Request correction of inaccurate information.
Request deletion of your data (subject to legal obligations).
Opt out of marketing communications at any time.

To exercise any of these rights, contact us at hello@saktya.com.

7. Changes To This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our website after any changes constitutes your acceptance of the revised policy.

8. Contact

For any questions about this Privacy Policy, please contact us at hello@saktya.com or via WhatsApp at +91 63011 22504.